Incident Response
CYBER SECURITY · INCIDENT RESPONSE

Incident ResponsePlanning & Playbooks

Develop comprehensive incident response procedures, playbooks, and team capabilities — so when an attack happens, your organisation responds fast, contains damage, and recovers quickly.

72 Hrs
GDPR Notification Window
63%
Attacks Go Undetected for Months
Playbooks
Scenario-Specific Guides
Tested
Tabletop Exercise Proven
Overview

Be Prepared When an Incident Strikes

Security incidents are inevitable. The difference between a managed incident and a catastrophic breach is preparation. Without a tested plan, organisations waste critical hours determining who does what — while attackers continue their work.

Our incident response planning service builds the procedures, playbooks, and team capabilities you need to detect incidents faster, respond more effectively, and recover with minimal business impact — all aligned with NCSC guidance and ISO 27001.

Incident classification and severity framework
Incident response team roles and RACI matrix
Scenario-specific playbooks (ransomware, data breach, DDoS, insider threat)
Containment and eradication procedures
Business continuity and recovery workflows
Regulatory notification procedures (ICO 72-hour reporting)
Be Prepared When an Incident Strikes
What We Deliver

Services tailored to your organisation

Incident Response Plan

A comprehensive, tested incident response plan covering detection, analysis, containment, eradication, and recovery.

Aligned with NIST SP 800-61, NCSC guidance, and ISO 27001 Annex A control requirements.

Scenario Playbooks

Specific, step-by-step playbooks for the most likely attack scenarios facing your organisation.

Covers ransomware, phishing compromise, data breach, insider threat, DDoS, and supply-chain incidents.

Team Training & Exercises

Tabletop exercises and simulated incident scenarios to test and train your response team under realistic conditions.

Exercises reveal gaps in your plan, build team confidence, and provide evidence of preparedness for auditors.

Post-Incident Review Framework

Structured root cause analysis and lessons-learned process to improve your defences after every incident.

Includes a metrics framework to track response performance and demonstrate improvement over time.

How It Works

Building Your Incident Response Capability

From current state to a tested, confident response team

1
Phase 1

Assessment & Team Design

Review your current incident response capability, define your IRT structure, and identify the scenarios to prioritise.

Current capability assessment
IRT roles and responsibilities
Scenario prioritisation
Stakeholder communication plan
2
Phase 2

Plan & Playbook Development

Develop your incident response plan and scenario-specific playbooks with your team's input and sign-off.

IR plan drafting
Playbook development
Regulatory notification procedures
Contact lists and escalation paths
3
Phase 3

Training & Tabletop Exercise

Train your IRT and conduct a tabletop exercise to validate your plan and build team confidence.

IRT training session
Tabletop exercise facilitation
Gap identification and remediation
Plan finalisation and board sign-off
Key Benefits

Measurable outcomes that drive real value

4× Faster

Response & Containment

Organisations with tested plans contain incidents four times faster than those responding ad-hoc — dramatically reducing damage.

Compliant

Meet Regulatory Requirements

Documented procedures and evidence of regular testing satisfies ISO 27001, GDPR, and FCA cyber resilience requirements.

Confident

Team Ready to Act

Regular exercises mean your team knows exactly what to do under pressure — no freezing, no wasted time.

Why Choose Us

Our expertise and proven track record make us your ideal partner for incident response planning

Standards-Aligned Frameworks

We build robust incident response plans mapped directly to NIST, NCSC, and ISO 27001 frameworks. This ensures your organization meets rigorous global compliance standards while establishing a defensible security posture.

Actionable Playbook Development

We translate complex technical threats into clear, step-by-step operational playbooks tailored to your unique infrastructure. This reduces dwell time during an incident by providing your team with precise, pre-approved decision paths.

Realistic Tabletop Simulations

Our expert-facilitated tabletop exercises test your plans against real-world, high-pressure attack scenarios. These sessions identify hidden gaps in communication and resource allocation, turning theory into battle-tested response capability.

Empowered Incident Response Teams

Beyond documentation, we provide intensive training to ensure your staff understands their specific roles and responsibilities. We cultivate an incident-ready culture that minimizes panic and maximizes the efficacy of your defensive measures.

Frequently Asked Questions

Common questions about our incident response services

The duration depends on the complexity of your organization, but a standard engagement typically spans four to eight weeks. This timeline includes discovery workshops, policy drafting, and the development of specific scenario playbooks. We work closely with your stakeholders to ensure the final plan is tailored to your unique operational environment.
CTA

Don't Wait for an Incident to Prepare

Build your incident response capability before you need it — and respond with confidence when the worst happens.

✓ Free initial consultation  •  ✓ No obligation  •  ✓ UK-based experts